Cancellation Policy

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us ASAP and we will cancel your order before it is shipped out. 

If it is too late and your order has already been shipped, we are unable to cancel. Please contact us and we can arrange a return for you.

Please note that there may be a restocking fee of 25% if your order has already shipped. 

Customer Service Email: support@grimeworks.com

Customer Service Phone: +1 910-446-8038 

Company Address:

Grimeworks

700 Corporate Center Dr #437 Raleigh, NC 27607

United States

Business Hours: Monday to Friday, 9 AM to 5 PM EST